OutcomesOutcomesOutcomesOutcomesOutcomesis published three times a year by the Region VI CRP-RCEP located at the University of North Texas in Denton, Texas. Linda Holloway Editor Jim Humes Assistant Editor Marcy Haag Project Coordinator Margaret J. Cortez Layout & Design For more information, story ideas or to request additional copies, contact: Linda Holloway University of North Texas Region VI CRP-RCEP PO Box 311456 Denton, TX 76203-1456 940/565-4000 Vol. 4 No. 3 Region VI CRP-RCEP Fall 2003 Visit Our Website Taking Community Rehabilitation to the Next Level Getting employers to sit still for a “pitch” on your company or employment candidate has always been challenging, but never more so than in the current job market. With unemployment rates over 6%, it is more important than ever to use every marketing and management tool at your disposal to ensure that your candidates get a fair shot at the opportunities that are out there. The Region VI CRP-RCEP has developed two new training programs to help you get the most from your job placement efforts. MARKETINGMARKETINGMARKETINGMARKETINGMARKETINGInformation on how to market is nearly always listed as “most needed” as well as “least prepared for” by employment specialists. In part this stems from an attitude of “I didn’t get into human services to become a salesperson.” While selling is certainly a part of marketing, it is not all there is to effective marketing. The proposed training is designed as a two-day, “hands-on” clinic. It will be offered as a region-wide training limited to 25 persons and will be held January 14-15, 2004 in San Antonio, Texas. Registration fee is $150. The presenters will be Jim Humes, Region VI CRP-RCEP, and Bob Test, Executive Director, Goodwill Industries in Abilene, Texas. The goals and objectives of this training are to: ..acquaint the participant with what marketing is and what it is not; ..examine the selling aspect of marketing; ..develop a marketing plan; ..develop promotional materials to fit the plan; ..evaluate the plan / strategize new ideas; Even Lemonade Stands Have to Compete OutcomesOutcomes ..become acquainted with the ethics of marketing. MANAGEMENT 103MANAGEMENT 103MANAGEMENT 103MANAGEMENT 103MANAGEMENT 103A couple of steps up from Management 101, but less filling than Executive Management training, this program focuses on survival and growth skills for middle managers within companies or organizations. It addresses, in detail, the differences between leadership and management. The risks, challenges and rewards of becoming a leader will be examined as well as strategies to help leaders avoid becoming the issue, instead of helping to address the issue. Basic mediation techniques, effective for individual supervision of employees and resolving conflicts among staff, will be offered, as well as suggestions and techniques for “managing up” (also known as getting the most from your boss). The program will provide information on basic business and financial management skills, from understanding a balance sheet to getting the most bang for your revenue buck. The two-day training fee is $150 and is limited to 25 participants. It will be offered in 2004. The program will be presented by Jim Hanophy of the Region VI CRP-RCEP. Goals of the training: ..complete the program with the basic tools necessary to understand management functions; ..gain an understanding of the distinction between leadership and management; ..learn basic mediation techniques; ..learn basic financial management techniques. Networking for Employment Outcomes For further information, or to register for these clinics, contact Marcy Haag, Project Coordinator at marcy@unt.edu or call our offices, (940) 565-4000. Also, visit our website, www.crp.unt.edu, for updates. FEA TURED The CRP-RCEP at the CRP University of North Texas Community Rehabilitation Program Get HIRE(d) . . . in Arkansas was asked to conduct the That’s often what people do Olmstead issues, and to rative efforts of special in Little Rock, Arkansas, when identify the barriers to inte-education leaders in Pulaski training on Customized they’re looking for work or grated and competitive County and the Little Rock looking to hire qualified community employment. School districts. The agency employees. Additionally, the grant pro-received a two-year grant from Employment and Indi-They get HIRE, Inc. (Helping vided the funds to train key Arkansas Rehabilitation Individuals Receive Employ-personnel statewide in several Services to plan and imple- ment), a not-for-profit commu-areas, including Customized-ment a model supported vidual Assessment and nity rehabilitation program To-Work Employment . employment program for that has assisted people with HIRE, INC. If you would like moreinformation about HIRE, orits activities, contact: Betsy BarnesExecutive DirectororDiane KidwellMarketing Specialist(501) 666-4473 hireinc@cei.net individuals with severe Planning for HIRE. Jim disabilities in getting hired at disabilities. over 50 area businesses They began with thirteen including Alltel, Arkansas clients who graduated from Hanophy, Region VI Children’s Hospital, Little Rock the two school districts; and, National Airport and Wal-Mart. HIRE has been providing CRP-RCEP developed According to their literature, successful supported employ- HIRE and its staff of seven ment services for consumers full-time employees boasts an ever since. both programs in coopera-87% placement rate for their HIRE’s programs focus on consumers, beating the providing long-term employ- national average by 40%. ment supports and opportunition with HIRE staff and HIRE bases its success on ties for individuals so that they its unwavering commitment to Another topic of training was can retain employment, be Arkansas Rehabilitation using a person-centered Identification Assessment and included in community life, approach to employment and Transition for Olmstead have interdependent relation- on its proactive work on behalf related services, which ships, live in homes and of a consumer base that’s included Olmstead Best communities, and make ready, willing, and able to Practices among the states. contributions to their families, work. A third training introduced community, state, and nation. information, or to inquire For example, during the last key stakeholders to the HIRE has implemented two years, HIRE has been Personal Outcomes Measures numerous initiatives that assessment tool. This identi-promote system change and Services. For more about similar training for implementing Olmstead activities to transition indi-fies the desired outcomes of provide new opportunities for viduals from institutional individuals with disabilities individuals with disabilities. your agency, you can settings to living and working and defines the individualized Some of these programs have in their communities. HIRE supports and accommodations included Non-Traditional was one of 12 CRPs in the needed to assist them in Employment Opportunities, contact Jim Hanophy at nation to receive a Workforce obtaining each outcome. School to Work, and Transition- Coordinating Grant from the Finally, the grant provided To-Work for individuals (940) 565-4000 Department of Labor’s Office the funds for stakeholders to transitioning from the state of Disability Employment look at the cultural transition rehabilitation center to Policy (DOL-ODEP) . individuals face when moving employment in the community. This grant provided for col1aboration of key Olmstead- relevant organiza- jhanophy@scs.unt.edu tions and stakeholders to exchange information on from an institutional setting to HIRE, Inc. is known for its living and working in the commitment and innovation in community. providing employment HIRE was established 14 opportunities for individuals years ago through the collabo-with severe disabilities. or via email at REGION VI PEOPLE & EVENTS Community Rendezvous 2003 Recap For ordering ence, (the society and stop conference, or simply information, call previous in Disneyfying” or “my-want to refresh your Region VI Region VI was in thologizing” people with memory, you can order a CRP-RCEP December 2001 disabilities. at the Fairmont By contrast, Roger Hotel in Dallas) Herman, strategic this was the first business futurist video of the conference through the UNT CRP-(940) 565-4000 RCEP. Also, visit our or visit our website for information. website: Facilitators Martha Garber and Doug satellite emphasized the need for www.crp.unt.edu Lawton in Dallas. Both are Senior Regional conference quality employment Representatives with Rehabilitation Services Administration in Region VI. either had procedures: networking undertaken and it was and marketing; qualified H ow do you Factoids from host a also their first bi-applicants; and job conference regional employment matching. Community Rendezvous 2003 for 700 people without conference joint effort. Community Rendezvous • People who graduhave severe disabilibreaking the bank on A unique feature of 2003 was sponsored by ated from college in ties. travel arrangements? this conference was the the Rehabilitation 2001 are projected to • Only 25% of working Bring it to them! That’s interaction between live Services Administration, have an average of people with disabiliexactly what Regions VI audiences in Dallas Region VI CRP-RCEP at 11 jobs in their ties need special and VIII did at some 54 (Region VI) and the the University of North working lifetime. equipment or sites spread out across Denver site (Region Texas, Region VI • Leaders either see technology to do 11 states on August 13, VIII). General RCEP at the the light or feel the their jobs. 2003. The conference Evaluations tell a University of Arkansas, heat. • Forty-nine (49%) arrived via satellite. story of resounding Region VIII CRP-RCEP at • There are 53 million percent of people Broadcasting live success. Although most CTAT in Denver, and people in the US who with disabilities who from KRMA Rocky of the participants Region VIII General have a disability. Of work full or part-time reported that they had RCEP at the University that number, 2/3 Mountain PBS in use computers in Denver, Colorado, the never attended a of Northern Colorado. their jobs. conference featured “distance” program If you missed the Peabody and Emmy-before Community award winner John Rendezvous, over 90% Hockenberry, who is indicated they would LRA Conference Awards also a correspondent for attend another “diswhich is an LRS received LRS’ Counselor NBC’s popular news tance” event, citing the The Louisiana Rehabilitation Associa-community rehabilita-of the Year Award. magazine, Dateline time and money tion (LRA) handed out tion program. Ficaro is a counselor for NBC, and Roger savings of a satellite format. Most impor-several awards at its Shirley Holloway, the Visually Impaired in Herman, strategic annual conference held vocational evaluator at LRS’ Thibodaux office business futurist and tantly, the majority author of Impending indicated that they had Crisis: Too Many Jobs, learned a significant Too Few People amount as a result of WEISS Rehabilitation located in the HoumaAugust 2003 in Baton Center in New Orleans Region of Louisiana.Rouge, Louisiana. LRA’s highest award received the Julius Sandra Hornsby took home the Secretary of Community Rendezvous their attendance at the went to Ken Zangla who Villemeratte VEWAA received the Seid Service Award. the Year Award. She is a 2003: Creating Employ-conference. The award for Rehabilitation Counsement Opportunities Together During his presenta-Hendrix Award. Ken ... it was the first tion, Hockenberry Zangla is Program Administrator of the lor Associate for LRS in Director for the Univer-Year went to Becky the New Orleans region, endeavor of this nature detailed the need for a Blankinship, LRS’ Fiscal Westbank Office for both regions. “top-down” initiative to sity of New Orleans Although each region help people with Training Resource and Administrator in the Congratulations to all! disabilities gain access Assistive Technology State Office. employment confer-to full participation in Center (UNO-TRAC) Barbara Ficaro hosts a biannual Region VI CRP-RCEP PO Box 311456 Denton, TX 76203-1456 Acct 71954 This project is in part supported under a grant from the Department of Education. However, the contents do not necessarily represent the policy of the Department of Education and endorsement by the Federal Government should not be assumed. If you have news for Outcomes, e-mail margaret@unt.edu Meeting the continuing education needs of community rehabilitation providers SCHEDULE OF EVENTS 2004 • November 6-7 -Images of Employment, Albuquerque, NM. Contact Jim Schumaker: jschumaker@doh.state.nm.us, or call (505) 827-0176 November December S MTW TFS SMT W TF S 1 12 345 6 2 345 678 7 8 9 10 11 12 13 9 10 11 12 13 14 15 14 15 16 17 18 19 20 • November 19-21 -Texas 16 17 18 19 20 21 22 21 22 23 24 25 26 27 23 24 25 26 27 28 29 28 29 30 31 Workforce Commission Annual 30 Conference, Leadership and Innovation: Bright Minds Forming January 2004 February Creative Solutions, Houston, TX. For S MTW TFSSM TW T FS more information, visit their 1 23 12 345 67 website: www.twc.state.tx.us/ 4 567 8910 8 9 10 11 12 13 14 11 12 13 14 15 16 17 15 16 17 18 19 20 21 events.html 18 19 20 21 22 23 24 22 23 24 25 26 27 28 • December 10-13 -TASH 2003 25 26 27 28 29 30 31 29 Annual Conference: Possibilities, Chicago, Il. For more information, visit the TASH website at: www.tash.org • January 14-15 -Marketing Clinic with Jim Humes and Bob Test, San Antonio, TX. Contact Jim Humes, (940) 565-4000